SERVICE TERMS AND CONDITIONS 

Sterile Spaces Inc. and its associated partners (which, henceforth may also be referred to as "we" or "us" or "our") reserve the right to confirm the pre-order and official order of request in which our product and products “4g saucers, 20g saucers, bubblers” and the related scope of the requested service and intended use of our products are reasonable and consistent with the information provided by the customer. 

 

The customer acknowledges that the product provided by Sterile Spaces Inc. do not replace or render unnecessary general maintenance and repairs to the customer's property. We hold no responsibility should the customer's property become damaged due to inadequate maintenance by the customer or from using our product as in any manner in which is not intended nor stated on behalf of Sterile Spaces Inc.

 

Our product saucers do not ensure 100% disinfection and protection against bacteria and viruses. Sterile Spaces Inc states 99.999% elimination of bacteria and viruses while disintegrating harsh odours. We claim our product is capable to eliminate COVID (virus), this claim is currently going through Health Canada regulatory certification. Our saucers are EPA proven to kill all germs and Covid within 60 seconds to provide our customers with the highest of standards in terms of portable disinfection. Sterile Spaces Inc. ensures our customers understand the clarity of our product and the safety of usage. Our safety data sheet (SDS) is available under the tab “SDS” located on our site. The customer understands that our products must be used accordingly for safety and proper activation. The customer takes full responsibility for the products in which contain active substances. Our saucers contain no compounds as per the regulations for toxic compounds (67/548/EWG) our saucers contain 3 active substances: Sodium Chloride, Hypochlorous Acid, Water. All additional information is listed on the Safety Data Sheet (SDS). Health Canada does not endorse our products, all trademarks are registered trade marks are the property of their respective owners.*

PRODUCT AND SERVICE WARRANTY 

  • Sterile Spaces Inc is committed in providing the utmost quality in all services provided within the terms of disinfection and scent elimination.
     

  • 4g, 20g Saucers- Product warranty extends only until payment has been processed and product is shipped. These products are expected to be recurring in order to ensure adequate disinfection and scent elimination and do not carry any additional warranty once the product has been shipped. The customer understands that upon receiving the order that no refund will be granted if the customer is not satisfied with the outcome the product. The customer accepts all responsibility of the Saucer(s) once the product is delivered.
     

  • Bubbler- Product warranty extends only until payment has been processed and the product is shipped. These products are expected to be recurring in the order to ensure precise activation and do not carry any additional warranty once the product has been shipped. The customer understands that upon receiving the order that no refund will be granted if the customer is not satisfied with the outcome the product. The customer accepts all responsibility of the Bubbler once the product is delivered.  

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PRIVACY POLICY

  • The customer acknowledges and accepts that we may request pre-order information for the sole discretion of completing the order and shipment information. Sterile Spaces Inc. do not track, spam or sell your personal information as we ensure safety for all customers. We work with Canada Post for purpose of convenience and privacy policies in which Canada Post abides as we understand the importance of security and the value of personal data. The customer understands that their personal information will be saved if the customer willingly accepts the options listed while completing the order.

PAYMENT SECURITY POLICY

  • The customer acknowledges and accepts that Sterile Spaces Inc. is currently accepting e-transfer (electronic transfer of payment) as a method of payment. Interac e-transfer users are protected by multiple layers of security, making the service one of the most secure money transfer services globally. The customer will only be charged once the transaction order is complete and the requested order is shipped through Canada Post. A receipt of purchase will be sent to the customer that includes information on the products sold, the payment method used, the amount paid and details about the seller (Sterile Spaces Inc). The customer accepts responsibility for e-transfer and the security protocols in which each individuals bank instills

CANCELLATION AND REFUND POLICY

  • Sterile Spaces Inc. requires that a 24-hour notice be provided for any cancellations of the order from date of purchase to qualify for a full refund. While we understand that emergencies happen, in order to provide all customers with timely service, we may, at our sole discretion, charge a 25% cancellation fee of the total order cost for any cancellations made after this 24-hour period. The customer understands that a 25% deduction fee will be subtracted before receiving the remaining amount of the refund granted.   
     

  • Sterile Spaces Inc. reserves the right to cancel any order at any time if we feel that the requested order is suspicious in nature and or are unreasonable for what our product is intended to accomplish, or if we believe that the safety of any employees and or/associated partner is in jeopardy. This includes both physical, emotional and psychological harm, and is for the sole judgement of Sterile Spaces Inc. subject to any laws or legislation applicable in the area of services.

SALES TAX AND SHIPPING POLICY

  • The applicable sales tax is not included as part of our products for sale as listed. As the customer understands, tax is not included in the total price of the order.
     

  • Sterile Spaces Inc. cover the costs of shipping within Ontario, Canada only. Orders requested outside of Ontario will be subject to covering the total cost of shipping based on the customer’s address provided.
     

  • We are responsible for covering the costs of the order in terms of shipment through Canada Post. The customer understands that Sterile Spaces Inc. is not responsible for any additional costs that may accumulate to the shipment outside of covering the initial shipment fee for the customer’s order.
     

  • Discounts will be applied to certain orders in which meet the criteria for a discount. Sterile Spaces Inc. reserve the right to offer discounted order codes for customers that qualify for such. Discounts will be offered to the customer prior to completion of the final order.

MODIFICATIONS TO PRODUCT & SERVICE:

POLICY, SERVICE TERMS & CONDITIONS

  • The applicable sales tax is not included as part of our products for sale as listed. As the customer understands, tax is not included in the total price of the order.
     

  • Sterile Spaces Inc. cover the costs of shipping within Ontario, Canada only. Orders requested outside of Ontario will be subject to covering the total cost of shipping based on the customer’s address provided.
     

  • We are responsible for covering the costs of the order in terms of shipment through Canada Post. The customer understands that Sterile Spaces Inc. is not responsible for any additional costs that may accumulate to the shipment outside of covering the initial shipment fee for the customer’s order.
     

  • Discounts will be applied to certain orders in which meet the criteria for a discount. Sterile Spaces Inc. reserve the right to offer discounted order codes for customers that qualify for such. Discounts will be offered to the customer prior to completion of the final order.